Product Policy

telos products are available for industrial customers only.


All our products must not be used in either of the following applications:

  • life support systems
  • military applications
  • nuclear power plants
  • applications where software or hardware failure of the telos product may cause injuries or severe environmental damages.


12 months warranty on our standard products. This includes a free service contract.

Return Of Material

In case of problems please contact our support team.

In case goods need to be returned to telos please proceed according to our return of material policy.

We return the goods on our risk and free of shipping costs. However customs expenditure may occur on your side.

Product Life Cycle

The disposal of our products needs either to be done directly by the customer using an established, controlled recycling process or by returning the goods to telos.